Organization Chart

Enterprise Development Services

Provides technical, system integration, and data stewardship services with an emphasis on improvements that encourage cross platform functionality. Key services include integrated justice support, application development, web hosting and design, document remediation, geographical information systems, database administration, document management, and digitization. Development teams utilize a full range of technical tools and services to support both countywide and department specific business needs including large-scale environments such as justice, human resources management, and financial systems.

Innovation Services & Special Project

This service area delivers a rapid and flexible response for introducing new and emerging technologies, partners with Sonoma County leadership to stimulate an environment for system innovation while developing business strategies that serve the growing technological needs of the County. Innovation Services & Special Projects also oversees enterprise cybersecurity and associated risk reduction services, records management services, including records retention and storage, and courier and mail room services. This service area also helps support the creation and implementation of innovative technologies, such as the data exchange developed as part of the Justice System Modernization initiative. The new exchange utilizes the NIEM (National Information Exchange Model) standard for data sharing to bring consistency in how data is structured, improves the ability to share information among justice partners, and improves the quality of the information being shared.

Technical Services

Designs and supports resilient core technology consistent with strategic priorities to ensure County staff can collaborate with clients, partner agencies, and coworkers. Key infrastructure includes data centers, networks, telecommunications, enterprise software, computers, mobile technology, and remote work systems. Provides asset management services, including development and implementation of an annual technology lifecycle replacement strategy, to ensure a secure, reliable, and sustainable technology foundation. This service area provides a centralized IT call center and desktop support services for County departments, as well as 24/7 system administration support of public safety technologies for the Sonoma County Public Safety Consortium.

Infrastructure & Desktop Replacement

This service area exists to keep funding that is dedicated to the Device Modernization Program (DMP) separate from all other initiatives. The DMP program ensures that IT infrastructure and desktop equipment is replaced when it reaches the end of its lifecycle. Funding includes the estimated future replacement costs of IT infrastructure and desktop equipment, IT asset management systems, and a portion of estimated labor costs required to replace the equipment. The work is mostly funded by this service area, but is performed by Technical Service staff, which is why there are no employees assigned to this service area.

Executive Management & Administration

Performs internal administrative, policy, and compliance functions. Activities support operational and project budgeting, procurement and expense management, fair and equitable cost recovery, and human resource functions, as well as providing overall leadership for the Department.